Frequently Asked Questions

Does insurance cover my physical therapy?
We are in network with most insurance companies. Our office will verify your PT benefits prior to your initial visit and go over your coverage with you on day 1!
Do I need a referral from my doctor to come to physical therapy?
Some cases yes, and some cases no. It all depends on your insurance. In the state of Maine we have direct access, meaning you can attend physical therapy at any time for your needs. However, some insurances do require a referral from your doctor. Call us and we can help answer this question for you!
Do I have to do the patient portal?
Our patient portal is the preferred method for all initial intake paperwork. It is the easiest way for you and for our staff to gather your medical history and information about why you are coming to physical therapy. We can help you complete your intake paperwork the day of your appointment in the office, but please arrive at least 15 minutes early.
Does physical therapy hurt?
The goal of physical therapy is to make you not hurt! We know that the primary reason many are in PT is because of pain. We often hear the no pain no gain or PT stands for physical torture! This is not always true, your PT will work with you on the best individualized plan to help you in your recovery. Our goal is to get you feeling better quickly!
My doctor referred me to PT, but I have done PT and it didn’t work for me, why should I come?
Believe it or not, we hear this a lot. At Accel PT, our treatment approaches are the most up to date and evidence based. We may be a different approach and will work to design the best treatment plan centered around you. Communication is key, let us know about your experience and we will work with you to make sure you have a great PT experience and better outcomes!
What do I wear to physical therapy?
For your initial visit, wear loose, comfortable clothing that will allow you to move easily and allow your PT to assess your injury. Your PT will then go over the best attire for all future visits based on the treatment plan.
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